Luxury at its finest!

Hey humans! Happy St Patty’s Day! When you think of having a day off and going somewhere what do you expect out of customer service? If you’re going somewhere to be pampered, fed, or taken care of in one form or another I am sure you expect the utmost quality of service.

So, how are you performing for your guest? What are you giving them that they can’t recieve elsewhere? Up your game guys, from start to finish, make your client not only look amazing but feel like that time in your chair rejuvenated their life!

For my stylists & other entrepreneurs out there, what are some approaches you take to give your client/customers the best experience possible?

A question for any clients or customers, what are little things in the service industry that you truly appreciate?

Hello World!

Hi everyone,

My name is Amber Ternet. I’m excited to share what I know about the hair industry. I’ll be providing insights and knowledge about a variety of topics as it pertains to the stylist. This will include aspects of what it is to be behind the chair as well as the business side and thoughts and considerations for techniques and education.

I’ve been in the industry since 2002 and have participated in a variety of courses to expand my knowledge and growth. I enjoy everything from cutting, coloring and styling to adding extension. Follow along with me and become the best version of yourself. I look forward to sharing what I know with you.